Community Guidelines

Last Updated: June 2019

Welcome to the MiChat (pronounced as “mai-chat”) community. You are welcome to express yourself freely on MiChat, as long as it doesn’t offend others. Our goal is to create a safe and welcoming environment for MiChat users around the world to connect with others. With that in mind, we take any abuse of our services seriously.

Our Community Guidelines, which we will continue to develop over time, serves as a guide for how to communicate on MiChat. Everyone on MiChat plays a part in keeping the platform welcoming for everyone. It is in this spirit that we are asking you to be considerate and follow these guidelines. If you violate any of the guidelines, your account and/or content might be banned from MiChat. We may also restrict your access and use to certain functions. Without any notification to you, we will take down any offending content. We strongly encourage you to report any behavior or content that violates our policies.

MiChat is NOT for:

Harassment, Cyberbullying and Doxxing

We work hard to maintain an abuse-free experience for our users. Please keep your interactions civil and treat all users with respect. Anyone who is reported repeatedly will be banned.
  • DO NOT use messages and/or public posts to harass other users.
  • DO NOT degrade, humiliate, defame, or bully other users, nor encourage other users to do so.
  • DO NOT broadcast or disclose personal information of others (regardless if they are our users) with the intention to harass, threaten or facilitate violence against them.
  • BE MINDFUL that while you may not have the intention to do any of the above, a reasonable person viewing your actions may feel otherwise, which amounts to a violation of this guideline.

Hate Speech

MiChat is an inclusive community. Any content that attacks or incites violence against other users on the basis of protected attributes are strictly not allowed. Examples are race, religion, ethnic origin, national origin, sex, disability, sexual orientation, or gender identity. Anyone attempting to use MiChat to incite hate and violence for whatever purposes may be banned.
  • DO NOT post, share or send any content that promotes, advocates for, or condones racism, bigotry, hatred, or violence against individuals or groups based on attributes like (but not limited to) race, ethnicity, religious affiliation, disability, gender, age, national origin, sexual orientation, gender identity or any other basis of discrimination.
  • DO NOT post, share, or send contents that may trigger hostility, including trolling or provocative remarks.

Illegal Purposes

Do not use MiChat to do anything illegal or for any illegal purpose. If it’s illegal in real life, it’s illegal on MiChat.
  • DO NOT post, share, or send any content that involves illegal activities.
  • DO NOT distribute files that contain viruses, Trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

Nudity, Pornography, or Sexually Suggestive Content

Our community is intended to be family friendly. It is not the place for sexually suggestive content or content that may be used for sexual gratification. If it is not something suitable or appropriate to be done or shown in publicly in your community, do not post it.
We restrict the display of nudity or sexually suggestive content, even if it is art, because some users in our community may have a different understanding to this type of content. We also restrict sexual language as it may lead to sexual solicitation among users.
Anyone displaying these behaviors / content may be restricted or banned depending on the severity of the breach and the account history on MiChat. For instance, we may restrict use of certain functions for a first breach, but if they continue to breach our policies, we may suspend their accounts.
  • DO NOT post, share, or send pornography materials, sexually suggestive content, content displaying nudity or content displaying any form of sexual activity. It does not matter if it is art, cartoon or satire. Sexually suggestive content is content that may be used for one’s sexual gratification.

Prostitution or Sexual Solicitation

It is clear that MiChat is not a platform for prostitution, sexual solicitation or human trafficking. It is a gross abuse of our services to do so. Anyone attempting to use MiChat for prostitution and/ or sexual solicitation may be banned.
  • DO NOT solicit for any sexual activities through our platform, regardless if there is consent from all parties, regardless if there is any payment of monies or benefits.
  • DO NOT attempt to coordinate commercial sexual services or prostitution activities, such as requesting or offering or asking for rates for escort services fulfillment of sexual fetish or domination services.

Breach of Privacy and Personal Information Protection

We expect our users to value the privacy and personal information of others much like how we value yours. Anyone who is reported repeatedly to post a threat to privacy and personal information will be banned.
  • DO NOT post, share, or send content containing any person’s personal information without having first obtained their consent, especially if it is for a commercial purpose, including without limitation social security numbers, identity numbers, passports number, passwords, financial information or unlisted contact information, such as home/work address. This will not cover business contact information however or publicly available information. If it is not possible, please disguise the person’s identity through technological means in videos or pictures that you will be sharing.

Spam and Solicitation

We work hard to limit the spread of spam and unwanted commercial solicitation for the comfort of our users in using our services. We understand that these irrelevant or unsolicited information transmitted to you can be a distraction or annoyance to you. Anyone who is reported repeatedly to post spam and solicitation will be banned.
  • DO NOT post, share, or send content that is identical or similarly repeatedly, indiscriminately and excessively for financial gains or otherwise.
  • DO NOT solicit for any kind of business unless the other party has expressly asked from you for further information. In such a scenario, please note that sexual solicitation is totally prohibited.
  • DO NOT post, share, or send content (including sending messages) to a large number of users for the main purposes of advertising, phishing, spreading malware, etc.

Scam, Misleading and Fake Content

MiChat has a zero-tolerance policy on fraudulent activities. These include the use of misleading content. Anyone attempting to use MiChat to cheat, mislead or scam other people and to spread fake or misleading content for whatever purposes may be banned.
  • DO NOT impersonate another person or organization by creating fake identities, confuse others into believing that your relationship with another person or organization is something that is not, or post misleading content whether to gain something or not.
  • DO NOT post, share, or send content that is likely fake or misleading. If you are simply providing your opinion, please make clear that it is your opinion only.
  • DO NOT use misleading, inaccurate or fake caption, comment, metadata, tag, thumbnails or endorsement by any person or entity in any of your content as these may have the effect of tricking a user into believing the content is something it is not.
  • DO NOT post, share, or send content featuring cash gifting, “get rich quick” schemes, Ponzi scheme or multi-level marketing opportunities where it is prohibited in your country.
We encourage you to report any behavior that violates the above.

Violence and Physical Harm

When you use MiChat you are joining a global community. We do not tolerate violent, graphic, or gory content on MiChat, or any actions or content that advocates for or threaten violence of any sort, including threatening or promoting terrorism.
Physical assault, coercion, and any acts of violence are strictly prohibited. Content that advocates for or glorifies suicide or self-harm is also not allowed.
Anyone attempting to use MiChat to incite violence or physical harm for whatever purposes may be banned.
  • DO NOT use MiChat to promote and support terrorist and any other criminal organizations or individuals.
  • DO NOT post, share, or send any content that depicts dangerous acts, self-injury, or suicide, nor provide any content that encourages other people to engage in such activities.
  • DO NOT intimidate or threaten other people, including threats of physical harm against a specific individual.

Thank you for helping to keep MiChat enjoyable for everyone. If you see content that you believe violates any of the Community Guidelines, please report it so we can review and take appropriate actions. If you have further concerns, please contact support@michat.sg.