We place great importance in our technology, processes, and team to moderate and review offensive content promptly for the safety of our community. We only have access to information that is made public (profile picture, profile description, and messages) in “trending chats” and “message in a bottle.” For information that is made public, our machine learning algorithms screen for any offensive content and moderate it even before a user reports it. For offensive content that is sent between users privately, we rely on the reporting user to submit the violated messages and screenshots for review by our dedicated and growing team of human administrators.
Reporting and Blocking Profiles
Our users play a very crucial role in ensuring a pleasant experience in MiChat. MiChat makes it easy for users to report unwarranted behavior for review by our app administrators. Users have direct access to our Community Guidelines in the app (Me>About>Community Guidelines) and on our website. We also give users the option to block profiles and set privacy preferences in the app, so that they can control their own experience on MiChat. By having your support in flagging and reporting indecent behavior and content, we can better promote a community effort to enforce a safer and more welcoming community and environment for people to chat.