Your Safety, Mi-Responsibility

10 April 2018 •

Your Safety, Mi-Responsibility

Meeting new people is fun and exciting but compromising your safety in the process? Not really.

Data is gaining tremendous importance in this digital age. Its ability to allow companies to carry out effective measures and yield more profits make data highly valuable.

However, sensitive data misuse is becoming more prevalent. Hackers are targeting apps that handle sensitive data, which can be used against users and businesses. They disable the security, unlock key features of the app and steal sensitive data.

At MiChat, app safety is ingrained in every step of development. We strongly prioritize our users’ security as we believe that is one of our biggest responsibility.

Encrypted Private Messaging

MiChat uses 2048 RSA Bit encryption, the industry standard for encryption. The encryption means that your private messages are encrypted to protect against any third parties from reading them – including us. Our developers use special, time-tested algorithms to scramble data so that all content is “locked” and cannot be read by anyone. Only the sender and recipient possess the “key” to “unlock” and read the private messages on MiChat.

MiChat was designed for people to stay in touch with their loved ones, and make new friends and share information about themselves safely. With data encryption for private messages, you can share your most personal moments – messages, photos, videos – as well as documents in a safe environment away from prying eyes.

Blocking and Reporting Users

To give you the best control of your experience on MiChat, we make it easy for you to block, report and even set privacy preferences within the app in a few taps.

You may block profiles conveniently in the app if they cause any form of discomfort. You may also flag unwarranted content for review by our human moderators if you believe the content violates MiChat’s community guidelines.

We only have access to information that is made public (profile picture, profile description, and messages) in “trending chats” and “message in a bottle”. As such, should offensive content be sent between users privately, we rely on the reporting user to submit the violated messages and screenshots for review.

Our Community Guidelines outlines nine categories of offending content that are NOT allowed on MiChat:

  1. Harassment, Cyberbullying and Doxxing
  2. Hate Speech
  3. Illegal Purposes
  4. Nudity, Pornography, or Sexually Suggestive Content
  5. Prostitution or Sexual Solicitation
  6. Breach of Privacy and Personal Information Protection
  7. Spam and Solicitation
  8. Scam, Misleading and Fake Content
  9. Violence and Physical Harm

How it works:

  1. Block
    If you block a user, you will no longer receive messages from the blocked user. The blocked user will no longer be able to view any of your posts on “Moments” too.
  2. Report
    If you report a user, the reported user will be reviewed. Users who breach the Community Guidelines and our Terms of Service will be restricted or banned depending on the severity of the breach and the account history on MiChat. The user who submitted a report request will receive a message notification from MiChat Service when the reported user is banned.
  3. Appeal
    If you believe you have been reported unfairly, you may email us at support@michat.sg with the subject title “Request to appeal report” to submit an appeal request. We will get back to you as soon as we can.

Our users play a very crucial role in ensuring a pleasant experience in MiChat. By having your support in flagging and reporting inappropriate behavior and content, we can better promote a community effort to enforce a safer and more welcoming community and environment for people to chat.

We encourage all users to report any behavior that violates our Community Guidelines via the in-app report function or write to us at support@michat.sg. Thank you for keeping MiChat welcoming for everyone to chat.

Written By Yao Lian

Your Safety, Mi-Responsibility

10 April 2018 •

Your Safety, Mi-Responsibility

Meeting new people is fun and exciting but compromising your safety in the process? Not really.

Data is gaining tremendous importance in this digital age. Its ability to allow companies to carry out effective measures and yield more profits make data highly valuable.

However, sensitive data misuse is becoming more prevalent. Hackers are targeting apps that handle sensitive data, which can be used against users and businesses. They disable the security, unlock key features of the app and steal sensitive data.

At MiChat, app safety is ingrained in every step of development. We strongly prioritize our users’ security as we believe that is one of our biggest responsibility.

Encrypted Private Messaging

MiChat uses 2048 RSA Bit encryption, the industry standard for encryption. The encryption means that your private messages are encrypted to protect against any third parties from reading them – including us. Our developers use special, time-tested algorithms to scramble data so that all content is “locked” and cannot be read by anyone. Only the sender and recipient possess the “key” to “unlock” and read the private messages on MiChat.

MiChat was designed for people to stay in touch with their loved ones, and make new friends and share information about themselves safely. With data encryption for private messages, you can share your most personal moments – messages, photos, videos – as well as documents in a safe environment away from prying eyes.

Blocking and Reporting Users

To give you the best control of your experience on MiChat, we make it easy for you to block, report and even set privacy preferences within the app in a few taps.

You may block profiles conveniently in the app if they cause any form of discomfort. You may also flag unwarranted content for review by our human moderators if you believe the content violates MiChat’s community guidelines.

We only have access to information that is made public (profile picture, profile description, and messages) in “trending chats” and “message in a bottle”. As such, should offensive content be sent between users privately, we rely on the reporting user to submit the violated messages and screenshots for review.

Our Community Guidelines outlines nine categories of offending content that are NOT allowed on MiChat:

  1. Harassment, Cyberbullying and Doxxing
  2. Hate Speech
  3. Illegal Purposes
  4. Nudity, Pornography, or Sexually Suggestive Content
  5. Prostitution or Sexual Solicitation
  6. Breach of Privacy and Personal Information Protection
  7. Spam and Solicitation
  8. Scam, Misleading and Fake Content
  9. Violence and Physical Harm

How it works:

  1. Block
    If you block a user, you will no longer receive messages from the blocked user. The blocked user will no longer be able to view any of your posts on “Moments” too.
  2. Report
    If you report a user, the reported user will be reviewed. Users who breach the Community Guidelines and our Terms of Service will be restricted or banned depending on the severity of the breach and the account history on MiChat. The user who submitted a report request will receive a message notification from MiChat Service when the reported user is banned.
  3. Appeal
    If you believe you have been reported unfairly, you may email us at support@michat.sg with the subject title “Request to appeal report” to submit an appeal request. We will get back to you as soon as we can.

Our users play a very crucial role in ensuring a pleasant experience in MiChat. By having your support in flagging and reporting inappropriate behavior and content, we can better promote a community effort to enforce a safer and more welcoming community and environment for people to chat.

We encourage all users to report any behavior that violates our Community Guidelines via the in-app report function or write to us at support@michat.sg. Thank you for keeping MiChat welcoming for everyone to chat.

Written By Yao Lian